The System Should Treat All

When You Have To Choose Among Methods, Your Locus Of Attention Is Drawn From The Task And Temporarily Becomes The Decision Itself.

An Unlimited-length File Name Is A File. The Content Of A File Is Its Own Best Name.

As Far As The Customer Is Concerned, The Interface Is The Product.

The System Should Treat All User Input As Sacred.

What Users Want Is Convenience And Results.