What Users Want Is Convenience

Users Do Not Care About What Is Inside The Box, As Long As The Box Does What They Need Done.

As Far As The Customer Is Concerned, The Interface Is The Product.

A Well-designed And Humane Interface Does Not Have To Be Split Into Beginner And Expert Subsystems.

I Am Only A Footnote, But Proud Of The Footnote I Have Become. My Subsequent Work On Eliciting Principles And Developing The Theory Of Interface Design, So That Many People Will Be Able To Do What I Did Is Probably Also Footnote-worthy. In Looking Back At This Turn-of-the-century Period, The Rise Of A Worldwide Network Will Be Seen As The Most Significant Part Of The Computer Revolution.

What Users Want Is Convenience And Results.