Quality Is The Result Of

If We Deliver On Time, But The Product Has Defects, We Have Not Delivered On Time.

Quality Management Is Needed Because Nothing Is Simple Anymore, If Indeed It Ever Was.

You Are Going To Be Measured Anyway By Some Means, Fair Or Foul. Usually The One Doing The Measuring Has Nothing Specific In Mind; So He Does It By The Seat Of His Pants. Careers Are Destroyed In This Manner.

Successful People Breed Success.

You Don't Have To Be Noisy To Be Effective.