People Care More For Themselves

Let Us Ask Our Suppliers To Come And Help Us To Solve Our Problems.

We Cannot Rely On Mass Inspection To Improve Quality, Though There Are Times When 100 Percent Inspection Is Necessary. As Harold S. Dodge Said Many Years Ago, 'you Cannot Inspect Quality Into A Product.' The Quality Is There Or It Isn't By The Time It's Inspected.

You Can Not Hear What You Do Not Understand.

People Need To Know What Their Jobs Are.

A Leader Knows Who Is Outside Of The System And Needs Special Help.