You Can Not Hear What

Forces Of Destruction: Grades In School, Merit System, Incentive Pay, Business Plans, Quotas.

Now, We Learn That A System Must Have An Aim. Without An Aim, There Is No System.

The Most Important Figures For Management Of Any Organization Are Unknown And Unknowable.

The Problem Is That Most Courses Teach What Is Wrong.

...a Person And An Organization Must Have Goals, Take Actions To Achieve Those Goals, Gather Evidence Of Achievement, Study And Reflect On The Data And From That Take Actions Again. Thus, They Are In A Continuous Feedback Spiral Toward Continuous Improvement. This Is What 'kaizan' Means.