Quality Is Pride Of Workmanship.

There Is No Knowledge Without Theory.

Innovation Comes From People Who Take Joy In Their Work.

Managers Don't Like Giving Appraisals, And Employees Don't Like Getting Them. Perhaps They're Not Liked Because Both Parties Suspect What The Evidence Has Proved For Decades: Traditional Performance Appraisals Don't Work.

Management Does Not Know What A System Is.

There Must Be Consistency In Direction.