There Is No Knowledge Without

A System Is A Network Of Interdependent Components That Work Together To Try To Accomplish The Aim Of The System. A System Must Have An Aim. Without The Aim, There Is No System.

The Main Difference Between Service And Manufacturing Is The Service Department Doesn't Know That They Have A Product.

A Leader Is A Coach, Not A Judge.

If You Wait For People To Come To You, You'll Only Get Small Problems. You Must Go And Find Them. The Big Problems Are Where People Don't Realize They Have One In The First Place.

People Learn In Different Ways: Reading, Listening, Pictures, Watching.