There Is No Knowledge Without

For Quality: Stamp Out Fires, Automate, Computerize, M.b.o., Install Merit Pay, Rank People, Best Efforts, Zero Defects. Wrong!!!! Missing Ingredient: Profound Knowledge.

You Can Expect What You Inspect.

Transformation Is Not Automatic. It Must Be Learned; It Must Be Led.

All Models Are Wrong; Some Models Are Useful.

The Aim Proposed Here For Any Organization Is For Everybody To Gain - Stockholders, Employees, Suppliers, Customers, Community, The Environment - Over The Long Term.