Management Is Prediction.

Management By Results - Like Driving A Car By Looking In Rear View Mirror.

There Is No Substitute For Knowledge.

I Think That People Here Expect Miracles. American Management Thinks That They Can Just Copy From Japan - But They Don't Know What To Copy!

Eighty Percent Of American Managers Cannot Answer With Any Measure Of Confidence These Seemingly Simple Questions: What Is My Job? What In It Really Counts? How Well Am I Doing?

Mere Allocation Of Huge Sums Of Money For Quality Will Not Bring Quality.