Management By Results - Like

Foremost Is The Principle That The Purpose Of Consumer Research Is To Understand The Customer's Needs And Wishes, And Thus Design Product And Service That Will Provide Better Living For Him In The Future. A Second Principle Is That No One Can Guess The Future Loss Of Business From A Dissatisfied Customer.

A System Can Not Understand Itself.

Quality Is Pride Of Workmanship.

You Can Not Define Being Exactly On Time.

Monetary Rewards Are Not A Substitute For Intrinsic Motivation.