If We Deliver On Time,

Slowness To Change Usually Means Fear Of The New.

If We Deliver On Time, But The Product Has Defects, We Have Not Delivered On Time.

Making A Wrong Decision Is Understandable. Refusing To Search Continually For Learning Is Not.

If Anything Is Certain, It Is That Change Is Certain. The World We Are Planning For Today Will Not Exist In This Form Tomorrow.

In A True Zero-defects Approach, There Are No Unimportant Items.