You Don't Get Points For

For The First Month, I Listened, And I Tried Very Hard Not To Draw Conclusions

Technology Has Limitations On What It Can Accomplish. You Do Not.

The World Is Full Of Ceos That Think That Just Because They Write A Memo Or They Write A Letter Inside An Annual Report Or They Give A Little Video Speech That Gets Sent Around The Company, They Think That's What's Really Going To Affect Employees.

You Can Never Be Comfortable With Your Success, You've Got To Be Paranoid You're Going To Lose It.

I Don't Want To Use The Word Reorganization. Reorganization To Me Is Shuffling Boxes, Moving Boxes Around. Transformation Means That You're Really Fundamentally Changing The Way The Organization Thinks, The Way It Responds, The Way It Leads. It's A Lot More Than Just Playing With Boxes.