We Must Understand Variation.

The Moral Is That It Is Necssary To Innovate, To Predict The Needs Of The Customers, And Give Him More. He That Innovates And Is Lucky Will Take The Market.

If You Destroy The People Of A Company, You Do Not Have Much Left.

Competition Should Not Be For A Share Of The Market-but To Expand The Market.

To Successfully Respond To The Myriad Of Changes That Shake The World, Transformation Into A New Style Of Management Is Required. The Route To Take Is What I Call Profound Knowledge, Knowledge For Leadership Of Transformation.

It's Management's Job To Know.