Time Is The Scarcest Resource.

Until We Can Manage Time, We Can Manage Nothing Else.

To Satisfy The Customer Is The Mission And Purpose Of Every Business.

Most Of What We Call Management Consists Of Making It Difficult For People To Get Their Work Done.

What People In Business Think They Know About The Customer And Market Is Likely To Be More Wrong Than Right...the Customer Rarely Buys What The Business Thinks It Sells Him.

Every Time You Do Something That Is Important, Write Down What You Expect Will Happen.