The Tool User, Provided The

Knowledge People And Service People Learn The Most When They Teach .

The Moment People Talk Of "implementing" Instead Of "doing," And Of "finalizing" Instead Of "finishing," The Organization Is Already Running A Fever.

In The Knowledge Economy Everyone Is A Volunteer, But We Have Trained Our Managers To Manage Conscripts.

To Be A Manager Requires More Than A Title, A Big Office, And Other Outward Symbols Of Rank. It Requires Competence And Performance Of A High Order.

Results Are Obtained By Exploiting Opportunities, Not By Solving Problems.