Reward Excellent Failures. Punish Mediocre

I Endorse A Lot Of People - Sometimes People Say I Endorse Too Many Books. And My Response Has Always Been The Same: If I Can Get One Case Study That Can Give Me One Good Idea That I Can Implement For $25, Or For These Days One-third Of That On Kindle, I've Gotten A Very Good Deal.

Make An Extensive Table Of Project 'deliverables'. Label One Column 'as Requested'. Create Another Column Labeled 'could Be'. Make Each 'could Be' Wild And Woolly!

The Hyperfast-moving, Wired-up, Reengineered, Quality-obsessed Organization Will Succeed Or Fail On The Strength Of The Trust That Its Managers Place In The Folks Working On The Front Line.

The New Idea Either Finds A Champion Or It Dies. No Ordinary Involvement With A New Idea Provides The Energy Required To Cope With The Indifference And Resistance That Change Provokes.

Power Lies In The Details, And The Tenacious Pursuit Of Such Hidden Levers Can Pay Off Enormously. While You Don't Want To Get A Reputation As A Prissy Worrywart, Worrying About The Details In Private Is Important. You May Think You Are The World's Greatest Speaker, But If The Auditorium's Sound System Is Singing Static - Well, Forget It.