As A Consumer, You Want

Skill At Creating, Exploiting, And Exiting Crucial Alliances Beats Ownership Of Fixed Assets

The Idea Of Intimately Entwining With Customers [to Get Ideas] Is An Idea Whose Time Has Come.

One Potential Long-term Problem With Many Current Digital Libraries Is That They Grew Out Of And Aresupported By Bricks-and-mortar Libraries. Although There Is Nothing Inherently Wrong With That Arrangement, Inreality It Creates A Potentially Dangerous Situation That I Call "the Other Digital Divide."

Usage Tends To Be Global, While Funding Tends Tobe Local. When We Allow It To Happen, Usage Of A Digital Library Is Remarkably Diverse And Widespread.

Many Flagship State Universities Have Wonderful Digital Libraries That Are Accessed By People Around The World. In Future, If Not Current, Budget Crises, Trustees, Board Members, And Administrators May Wonder Why These State Institutions - With An Articulated Primary Clientele Of Students, Faculty, And Staff Members And A Secondary Clientele Of All Citizens Of The State - Should Be Spending Resources On A Digital Library That Is Used By Many People Beyond The Primary And Secondary Service Populations.