People Work In The System.

Meeting Specifications Is Not Enough.

A Leader Must Have Knowledge. A Leader Must Be Able To Teach.

Sub-optimization Is When Everyone Is For Himself. Optimization Is When Everyone Is Working To Help The Company.

The Worker Is Not The Problem. The Problem Is At The Top! Management!

He That Expects To Quantify In Dollars The Gains That Will Accrue To A Company Year By Year For A Program For Improvement Of Quality Expounded In [out Of The Crisis] Will Suffer Delusion. He Should Know Before He Starts That He Will Be Able To Quantify Only A Trivial Part Of The Gain.