Nobody Should Try To Use

Inspection With The Aim Of Finding The Bad Ones And Throwing Them Out Is Too Late, Ineffective, And Costly. Quality Comes Not From Inspection But From Improvement Of The Process.

You Should Not Ask Questions Without Knowledge.

No One Can Measure The Loss Of Business That May Arise From A Defective Item That Goes Out To A Customer.

Hold Everybody Accountable? Ridiculous!

Does Experience Help? No! Not If We Are Doing The Wrong Things.