I Am Not Reporting Things

Cease Dependence On Inspection To Achieve Quality. Eliminate The Need For Inspection On A Mass Basis By Building Quality Into The Product In The First Place.

You Should Not Ask Questions Without Knowledge.

Long-term Commitment To New Learning And New Philosophy Is Required Of Any Management That Seeks Transformation. The Timid And The Fainthearted, And The People That Expect Quick Results, Are Doomed To Disappointment.

You Do Not Install Quality; You Begin To Work At It.

I Am Not Reporting Things About People. I Am Reporting Things About Practices.