Leadership Is Scarce Because Few

The Rules Are Now Clear: No One Is Going To Inform You, But It's Easier Than Ever To Inform Yourself.

I'll Confess That I Don't Watch The Olympics, But You'd Have To Be Living Under A Rock To Be Unaware Of The Corruption And The Expense. An Amorphous Organization With No Transparency, Unclear Lines Of Responsibility, Huge Amounts Of Politics And A Great Deal Of Unearned Power.

People Are Buying Only One Thing From You: The Way The Engagement (hiring You, Working With You, Dating You, Using Your Product Or Service, Learning From You) Makes Them Feel.

What If Getting Bigger Isn't The Point? What If You Merely Got Better?

In General, Organizations Are Afraid To Fire Customers, No Matter How Unreasonable. This Is A Mistake. It's Good For You.