If You're Not Living Life

When The Business Grows, The Person Who Founded It Is Incredibly Busy. Rapid Growth Puts An Enormous Strain On A Business. You Outgrow Your Production Facilities. You Outgrow Your Management Capabilities.

Quality In A Product Or Service Is Not What The Supplier Puts In. It Is What The Customer Gets Out And Is Willing To Pay For. A Product Is Not Quality Because It Is Hard To Make And Costs A Lot Of Money, As Manufacturers Typically Believe. This Is Incompetence. Customers Pay Only For What Is Of Use To Them And Gives Them Value. Nothing Else Constitutes Quality.

Technology Is Not About Tools, It Deals With How Man Works.

Managers Are The Basic And Scarcest Resource Of Any Business Enterprise.

The Most Important Work Of The Executive Is To Identify The Changes That Have Already Happened. The Important Thing . . . Is To Exploit The Changes That Have Already Occurred And To Use Them As Opportunities.