Everything Starts With The Customer.

The Last Thing Ibm Needs Right Now Is A Vision.

If The Practices And Processes Inside A Company Don't Drive The Execution Of Values, Then People Don't Get It. The Question Is, Do You Create A Culture Of Behavior And Action That Really Demonstrates Those Values And A Reward System For Those Who Adhere To Them?

Everything Starts With The Customer.

The Fundamental Issue Is: In The World Of The Internet, Is There A Place For A Packager Of Services? Does The Customer Want To Go Surf The Net And Go To Every One Of 50,000 Web Sites? Or Will People Pay A Reasonable Amount For Somebody To Go Out And Preselect And Package What They Want? My Guess Is They Will Both Coexist.

If Ceo Compensation Was Performance-driven, Which I Believe It Was In Ibm's Case, Nobody Would Ever Argue. If The Shareholders Didn't Make Billions And Billions Of Dollars, I Wouldn't Make Millions Of Dollars. My Salary Was The Same For 10 Years. It Was All Performance-based.