Directing Attention Toward Where It

A Prerequisite To Empathy Is Simply Paying Attention To The Person In Pain.

Comparing The Three Domains, I Found That For Jobs Of All Kinds, Emotional Competencies Were Twice As Prevalent Among Distinguishing Competencies As Were Technical Skills And Purely Cognitive Abilities Combined. In General The Higher A Position In An Organization, The More Ei Mattered: For Individuals In Leadership Positions, 85 Percent Of Their Competencies Were In The Ei Domain.

The Near Cousin Of Optimism Is Hope: Knowing The Steps Needed To Get To A Goal And Having The Energy To Pursue Those Steps. It Is A Primal Motivating Force, And Its Absence Is Paralyzing.

The Human Brain Is By No Means Fully Formed At Birth. It Continues To Shape Itself Through Life, With The Most Intense Growth Occurring During Childhood.

Like Secondhand Smoke, The Leakage Of Emotions Can Make A Bystander An Innocent Casualty Of Someone Else's Toxic State.