People Simply Feel Better About

The First Principle Of Ethical Power Is Purpose. By Purpose, I Don't Mean Your Objective Or Intention-something Toward Which You Are Always Striving. Purpose Is Something Bigger. It Is The Picture You Have Of Yourself-the Kind Of Person You Want To Be Or The Kind Of Life You Want To Lead.

To Retain Those Who Are Present, Be Loyal To Those Who Are Absent.

We Don't Invent Our Missions, We Detect Them.

"if I Make Deposits Into An Emotional Bank Account With You Through Courtesy, Kindness, Honesty, And Keeping My Commitments To You, I Build Up A Reserve. Your Trust Toward Me Becomes Higher, And I Can Call Upon That Trust Many Times If I Need To. I Can Even Make Mistakes And That Trust Level, That Emotional Reserve, Will Compensate For It. My Communication May Not Be Clear, But You'll Get My Meaning Anyway. You Won't Make Me "an Offender For A Word." When The Trust Account Is High, Communication Is Easy, Instant, And Effective."

Strength Lies In Differences, Not In Similarities