When The Room Brightens When

No, The Only Way To Know What People Think Is To Watch What They Do, Not What They Say. Do They Come Back For More? Do You Cause Them To Change Their Behavior? Can You Make Them Smile?

Change Is Not A Threat, It's An Opportunity. Survival Is Not The Goal, Transformative Success Is.

I Think "creativity" Is Better Described As Failing Repeatedly Until You Get Something Right.

The Problem With Taking Offense Is That It's Really Hard To Figure Out What To Do With It After You're Done Using It. Better To Just Leave It On The Table And Walk Away. Umbrage Untaken Quietly Disappears.

Once You Have Permission To Talk To Someone, Finding New Products Or Services For Them Is A Smart Way To Grow.