When Dealing With People, Remember

I Tend To Think Shorts Are Too Casual That's Just Not Businesslike.

There Are Four Ways, And Only Four Ways, In Which We Have Contact With The World. We Are Evaluated And Classified By These Four Contacts: What We Do, How We Look, What We Say, And How We Say It.

Thousands Of Salespeople Are Pounding The Pavements Today, Tired, Discouraged And Underpaid. Why? Because They Are Always Thinking Only Of What They Want. They Don't Realize That Neither You Nor I Want To Buy Anything. If We Did, We Would Go Out And Buy It. But Both Of Us Are Eternally Interested In Solving Our Problems. And If Salespeople Can Show Us How Their Services Or Merchandise Will Help Us Solve Our Problems, They Won't Need To Sell Us. We'll Buy. And Customers Like To Feel That They Are Buying - Not Being Sold.

If You Do The Little Jobs Well, The Big Ones Will Tend To Take Care Of Themselves.

Great Speakers Are Not Born, They're Trained.