We Should Be Guided By

There Is No Substitute For Knowledge.

Innovation Comes From The Producer - Not From The Customer.

You Do Not Install Quality; You Begin To Work At It.

All Models Are Wrong; Some Models Are Useful.

I Should Estimate That In My Experience Most Troubles And Most Possibilities For Improvement Add Up To The Proportions Something Like This: 94% Belongs To The System Responsibility Of Management 6% Special