We Like To Pioneer, We

Web 1.0 Was Making The Internet For People, Web 2.0 Is Making The Internet Better For Companies.

But There's Still So Much You Can Do With Technology To Improve The Customer Experience. And That's The Sense In Which I Believe It's Still Day One, And That It's Early In The Day. If Anything, The Rate Of Change Is Accelerating.

People Who Were Right A Lot Of The Time Were People Who Often Changed Their Minds.

I Love My Life. I Love Being An Inventor.

If You're Competitor-focused, You Have To Wait Until There Is A Competitor Doing Something. Being Customer-focused Allows You To Be More Pioneering.