We Can Say With Certainty

Decisions Of The Kind The Executive Has To Make Are Not Made Well By Acclamation. They Are Made Well Only If Based On The Clash Of Conflicting Views...the First Rule In Decision-making Is That One Does Not Make A Decision Unless There Is Disagreement.

Management By Objective Works - If You Know The Objectives. Ninety Percent Of The Time You Don't.

Decision Making Is The Specific Executive Task.

What The Customer Buys And Considers Value Is Never A Product. It Is Always Utility, That Is, What A Product Or A Service Does For The Customer.

Tomorrow Everybody - Or Practically Everybody - Will Have Had The Education Of The Upper Class Of Yesterday, And Will Expect Equivalent Opportunities. That Is Why We Face The Problem Of Making Every Kind Of Job Meaningful And Capable Of Satisfying Every Educated Man.