This Was Not Guilt: Guilt

Our Reluctance To Honestly Examine The Experience Of Aging And Dying Has Increased The Harm We Inflict On People And Denied Them The Basic Comforts They Most Need.

Just Using A Checklist Requires [doctors] To Embrace Different Values From Ones We've Had, Like Humility, Discipline, Teamwork.

Go Back To The '30s, '40s, '50s, And It Was The Discovery Of Heroic Interventions, The Ability To Cure People With Penicillin Or Do An Operation To Stop Disease That Was What Saved The Day. Primary Care Physicians Couldn't Do All That Much That Really Demonstrated A Difference. The People Who Control And Work With You To Control Your Blood Pressure, They're Not Rewarded For Doing That Or To Be Innovative About Doing That. So, The Result Is Half Of Americans Have Uncontrolled High Blood Pressure, Despite Seeing Clinicians.

We Always Hope For The Easy Fix: The One Simple Change That Will Erase A Problem In A Stroke. But Few Things In Life Work This Way. Instead, Success Requires Making A Hundred Small Steps Go Right - One After The Other, No Slipups, No Goofs, Everyone Pitching In.

Are Doctors Who Make Mistakes Villains? No, Because Then We All Are.