There's Nothing Wrong With Having

You Market When You Hire And When You Fire. You Market When You Call Tech Support, And You Market Every Time You Send A Memo.

You Get To Keep Making Art As Long As You Are Willing To Make The Choices That Let You Make Your Art.

We Live In A Vague World. And It Gets Vaguer All The Time. In This Environment, The Power Of The Specific, Measurable And Useful Promise Made And Kept Is Difficult To Overstate.

What I Learned: Shun Nonbelievers. Ignore Critics. Do Your Best For People Who Want To Dance With You.

A Customer Is Never Out Of Warranty, Even If His Product Is.