There Is No Economy In

Absence Of Defects Does Not Necessarily Build Business... Something More Is Required.

Nothing Happens Without Personal Transformation.

Profit In Business Comes From Repeat Customers

Part Of America's Industrial Problems Is The Aim Of Its Corporate Managers. Most American Executives Think They Are In The Business To Make Money, Rather Than Products Or Service. The Japanese Corporate Credo, On The Other Hand, Is That A Company Should Become The World's Most Efficient Provider Of Whatever Product And Service It Offers. Once It Becomes The World Leader And Continues To Offer Good Products, Profits Follow.

Plants Don't Close From Poor Workmanship, But From Poor Management.