There Are Two Options: Adapt

Detect And Fix Any Problem In A Production Process At The Lowest Stage Possible.

The Most Important Role Of Managers Is To Create Environment In Which People Are Passionately Dedicated To Winning In Marketplace.

I Think Amazon Is The Preeminent Pioneer In Building A New Way Of Doing Commerce: Personalized, Database-driven Commerce, Where The Big Value Is Not In The Purchase Fulfillment, But In Knowing As Much About A Customer Base Of Ten Or Twenty Million People As A Corner Store Used To Know About A Customer Base Of A Few Hundred. In Today's Mass-merchandising World, That's Largely Gone; Amazon Is Trying To Use Computer Technology To Re-establish It.

If The Brutal Facts Are Not Faced By Leaders, The Brutal Reality Sets In.

Technology Will Always Win. You Can Delay Technology By Legal Interference, But Technology Will Flow Around Legal Barriers.