The 'value Added' For Most

If The Person You Delegated To Does The Job Twice As Well As You Would Have Done It, Consider Yourself A Leader.

All Business Success Rests On Something Labeled A Sale, Which At Least Momentarily Weds Company And Customer.

I Used To Be Skeptical When Educators And Technologists Predicted That We May Be Entering A New Era Of Oral Culture, In Which Audible Information Will Be At Least As Important As Visible Information. Now That I Have Adopted Into My Own Daily Life A Device That Makes Music And Spoken-word Files Easy To Access From Anywhere, I Have Tempered My Skepticism.

Customers Perceive Service In Their Own Unique, Idiosyncratic, Emotional, Irrational, End-of-the-day, And Totally Human Terms. Perception Is All There Is!

A Career Is A Portfolio Of Projects That Teach You New Skills, Gain You New Expertise, Develop New Capabilities, Grow Your Colleague Set, And Constantly Reinvent You As A Brand.