The Standards Are Being Lowered,

We Love Our Fans, So There's Nothing We Wouldn't Do For Them, And We Go Directly To T Hem.

It's Difficult To Do That Internally, Because You're Flying Five, Six Hours.

But Because Our Organization Has Grown So Much And In So Many Different Ways, The Delegation Process Places Responsibility And Authority On The Shoulders Of People You Can Watch Grow And Watch The Way They Treat Others.

So, I Get A Kick Out Of Working With The Media.

Thou Art Relieved Of Thy Duties!