That's Probably Good, All Things

If I Ran The Whole Place Like It Was My Way Or The Highway, We Would Not Be As Good A Company. I'm Going To Have Mistakes - They'll Be Made On My Watch And Will Embarrass Me. But I'll Also Make Sure The Company Learns From Them So It Can Become A Better Company.

I'm A Really Big Believer - This Is Not A Statement About President [barack] Obama, But Whoever Is President - That Good Policy Is Really Important.

You Don't Run A Business Hoping You Don't Have A Recession.

I Hate The Word Universal, Because I Don't Know Exactly What It Means. The Question Is, Does It Work For The Client? Travelers Was A Diversified, Financial Conglomerate That Did Very Well. The Businesses Had Nothing To Do With Each Other.

We're Trying To Win Business By Doing A Good Job For The Clients, As Opposed To, "we Think Being Big And Universal Is Just A Great, Wonderful Thing." It's Not A Morality Thing. It's A "does It Work For The Client?" Thing. Everything We Do Is Because A Client Uses Us. Everything We Do Is Because A Client Chose To Use Us Of His Own Free Volition.