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Customer Service Will Become The Primary Value Added Function Of Every Business.

Is The Rich World Aware Of How Four Billion Of The Six Billion Live? If We Were Aware, We Would Want To Help Out, We'd Want To Get Involved.

If There Was An Epidemic, That Definitely Would Make People Accept Vaccines. I Wouldn't Hope For That, Of Course, But If You Wanted People To Love Vaccines, An Epidemic Would Remind Them How Magical They Are.

I Think The Thing We See Is That As People Are Using Video Games More, They Tend To Watch Passive Tv A Bit Less. And So Using The Pc For The Internet, Playing Video Games, Is Starting To Cut Into The Rather Unbelievable Amount Of Time People Spend Watching Tv.

Bill Gates' Success Factors For Microsoft 1. Long-term Approach 2. Passion For Products And Technology 3. Teamwork 4. Results 5. Customer Feedback 6. Individual Excellence