Softball Isn't Just A Game

Willingness To Learn Is Important, But Willingness To Act On What You Learn Is Critical.

Managing Bottom-up Change Is Its Own Art.

Any Believable Prediction Will Be Wrong. Any Correct Prediction Will Be Unbelievable.

It's Generally Much Easier To Kill An Organization Than To Change It Substantially.

The Way To Build A Complex System That Works Is To Build It From Very Simple Systems That Work.