People Are Entitled To Joy

A Manager Of People Needs To Understand That All People Are Different. This Is Not Ranking People. He Needs To Understand That The Performance Of Anyone Is Governed Largely By The System That He Works In, The Responsibility Of Management.

Management's Job Is To Know Which Systems Are Stable And Which Are Not.

I Should Estimate That In My Experience Most Troubles And Most Possibilities For Improvement Add Up To The Proportions Something Like This: 94% Belongs To The System Responsibility Of Management 6% Special

Mere Allocation Of Huge Sums Of Money For Quality Will Not Bring Quality.

The Most Basic Problem Is That Performance Appraisals Often Don't Accurately Assess Performance.