One Cannot Manage Change. One

The Person Who Will Make The Greatest Contribution To A Company Is The Mature Person-and You Cannot Have Maturity If You Have No Life Or Interest Outside The Job.

Management Is Not Being Brilliant. Management Is Being Conscientious.

In Most Organizations, The Bottleneck Is At The Top Of The Bottle.

Most People Think They Know What They Are Good At. They Are Usually Wrong... And Yet, A Person Can Perform Only From Strength.

There Is No Reason To Believe That The People Who Staff The Managerial And Professional Positions In Our Service Institutions Are Any Less Qualified, Any Less Competent Or Honest, Or Any Less Hard-working Than The Men Who Manage Businesses. Conversely, There Is No Reason To Believe That Business Managers, Put In Control Of Service Institutions, Would Do Better Than The 'bureaucrats'. Indeed, We Know That They Immediately Become Bureaucrats Themselves.