Nothing Good Or Great Can

When It Comes To E-book Playback Devices And Software, I Have Always Thought That The Emphasis On Ergonomic Concerns As A Tipping Point For The End-user Population Was Misplaced.

Nearly 100% Of Innovation-from Business To Politics-is Inspired Not By "market Analysis" But By People Who Are Supremely Pissed Off By The Way Things Are.

Take Someone New And Weird To Lunch Today

The Best Leaders... Almost Without Exception And At Every Level, Are Master Users Of Stories And Symbols.

Customers Perceive Service In Their Own Unique, Idiosyncratic, Emotional, Irrational, End-of-the-day, And Totally Human Terms. Perception Is All There Is!