Never Ask Who's Right. Start

The Single Most Important Thing To Remember About Any Enterprise Is That Results Exist Only On The Outside.the Result Of A Business Is A Satisfied Customer. The Result Of A Hospital Is A Satisfied Patient. The Result Of A School Is A Student Who Has Learned Something And Puts It To Work Ten Years Later. Inside An Enterprise There Are Only Costs.

My Greatest Strength As A Consultant Is To Be Ignorant And Ask A Few Questions.

It Takes Far Less Energy To Move From First-rate Performance To Excellence Than It Does To Move From Incompetence To Mediocrity.

An Executive Should Be A Realist; And No One Is Less Realistic Than The Cynic.

In Business School Classrooms They Construct Wonderful Models Of A Non- World.