My Mother's Bottom Line Was

At The Body Shop We Had Always Been Measured By How Many Jobs We Had Created, And I Got A Major Award From The Queen On That.

A Great Advantage I Had When I Started The Body Shop Was That I Had Never Been To Business School.

The Trouble With The New World We Have Watched Being Created Over The Past Decade Is That It Sees No Further Than Money. People Have Always Been Obsessed With Money, Of Course - Greed Is As Old As History. But When The Institutions That Govern All Our Lives Forget There Was Ever Anything Else, Then It Gets Dangerous.

Running A Company On Market Research Is Like Driving While Looking In The Rear View Mirror.

Business Is Not Financial Science, It's About Trading.. Buying And Selling. It's About Creating A Product Or Service So Good That People Will Pay For It.