Listen While You Can, So

If, As I Anticipate, A Wide Array Of Personal, Portable Information/communication Devices Becomes Increasingly Important And Widespread For Information-intensive Users, It Will Be A Major Challenge For Libraries To Adapt Their Content And Services To Such A Diverse Technological Environment.

Excellence Is Not An Aspiration. Excellence Is What You Do In The Next Five Minutes.

The World Has Not Just "turned Upside Down". It Is Turning In Every Which Way At An Accelerating Pace.

Companies Have Got To Learn To Eat Change For Breakfast.

If You're Not Confused, You're Not Paying Attention.