Learning Is A Matter Of

Develop A Respect And Reverence For The Principle Of Variation: The Idea That The Message Ain't In The Mean, The Mode Or The Median - It's In The Differences That Occur Throughout A Population.

Business Book Writing For Me Is When Some Set Of Ideas Gets Stuck In My Mind, I Write A Book About It. I Haven't Got A Theory And I Haven't Got A Framework.

If You're Not Confused, You're Not Paying Attention.

Authority Never Matches Responsibility. That's One Of The Great Myths And Delusions Of All Times. Winning Managers And Individual Performers At All Levels Know That Effectiveness Means Building Your Own Network And Creating Your Own Authority. Those Who Succeed Always Reach Far Beyond Formal Deputation, Take Initiatives, And Take The Heat When Things Go Awry. That's True In The Military In Times Of War, True For 200 Person Manufacturing Firms, And True At Giant Automakers Or Software Companies.

The Dominant Culture In Most Big Companies Demands Punishment For A Mistake, No Matter How Useful, Small, Invisible.