Influence Is Like Water. Always

Truth Be Told, There Are Lots Of Companies That Provide Exemplary Phone Support. Directv, Virgin America And Apple Are A Few That Regularly Exceed My Expectations.

There Are As Many Foolhardy Ways To Grow As There Are To Downsize.

Strategy Is, Above All Else, The Search For Above Average Returns.

Dakota Tribal Wisdom Says That When You're On A Dead Horse, The Best Strategy Is To Dismount. Of Course, There Are Other Strategies. You Can Change Riders. You Can Get A Committee To Study The Dead Horse. You Can Benchmark How Other Companies Ride Dead Horses. You Can Declare That It's Cheaper To Feed A Dead Horse. You Can Harness Several Dead Horses Together. But After You've Tried All These Things, You're Still Going To Have To Dismount.

You Can't Use An Old Map To See A New Land.