In The Long Term The

A Titled Leader Relies Heavily On Positional Power To Get Things Done; A Natural Leader Is Able To Mobilize Others Without The Whip Of Formal Authority.

The Real Damper On Employee Engagement Is The Soggy, Cold Blanket Of Centralized Authority. In Most Companies, Power Cascades Downwards From The Ceo. Not Only Are Employees Disenfranchised From Most Policy Decisions, They Lack Even The Power To Rebel Against Egocentric And Tyrannical Supervisors.

One Doesn't Have To Be A Marxist To Be Awed By The Scale And Success Of Early-20th-cent Ury Efforts To Transform Strong-willed Human Beings Into Docile Employees.

You Can't Use An Old Map To See A New Land.

The Biggest Barriers To Strategic Renewal Are Almost Always Top Management's Unexamined Beliefs.