I Can't Imagine A Day

Sports Was A Great Equalizer. It Didn't Have Color. It Didn't Matter Whether You Were Rich Or Poor, Black Or White. It Really Shaped Me In Many Ways To Be Able To Deal With A Lot Of Different Personalities And Different Cultures. Sports Were The Common Thread.

Effective Leaders Share Two Intertwined Attributes: An Unbridled Level Of Confidence About Where Their Organizations Are Headed, And The Ability To Bring People Along.

Many Companies Today Are Reducing Hours Of Full-time People To Get Under The Minimum So They Don't Have To Pay Health Care Costs. I Just Shake My Head Because That's Not Going To Build Long-term Value And Trust With Your People.

Believe In Your Dreams And Dream Big. And Then After Youve Done That, Dream Bigger.

I Am Concerned About Any Attrition In Customer Traffic At Starbucks, But I Don't Want To Use The Economy, Commodity Prices Or Consumer Confidence As An Excuse.