Expect To Make Some Mistakes

America Is Ripe For A Service Revolution.

If You Walk Backwards, You Will Never Stub Your Toe.

Pale Ink Is Better Than The Most Retentive Memory.

I Have Never Yet Met A Successful Person Who Hasn't Had To Overcome Either A Little Or A Lot Of Adversity In His Or Her Life. If Life There Is A Lot Of Lumps And Bumps... A Lot Of Throttling Up And A Lot Of Throttling Down.

Keep The Customer Actively Involved Throughout Your Presentation, And Watch Your Results Improve.