Even Under The Most Difficult

If We Could Muster The Same Determination And Sense Of Responsibility That Saves A Country Like Japan - Or A Company Like Xerox - Then Investing To Save Women And Children Who Are Dying In The Developing World Would Be Very Good Business.

When I Became Ceo Of Xerox 10 Years Ago, The Company's Situation Was Dire. Debt Was Mounting, The Stock Sinking And Bankers Were Calling. People Urged Me To Declare Bankruptcy, But I Felt Personally Responsible For Tens Of Thousands Of Employees.

The Hardware Business Is All About Per-unit Manufacturing Cost And Functionality. The Services Business Is Less Asset-intensive And More Dependent On People.

Educated And Productive Young People Are Needed To Help #‎ Lift Their Countries Out Of Poverty And Create A Wealthier, More Secure World.

One Of The Things We Often Miss In Succession Planning Is That It Should Be Gradual And Thoughtful, With Lots Of Sharing Of Information And Knowledge And Perspective, So That It's Almost A Non-event When It Happens.